Questions defining quality & service:

• How quickly is the customer in need of his/her footwear?

• Is the shoe worthy of the repair?

• Is this as good a job as I can give my customer, given what he has asked for? It is not a matter of money; it is more a matter of personal satisfaction.

Questions to determine the scope of the work:

• Are the uppers made of leather or plastic?

• Are the bottoms repairable?

• Are the shoes lines with leather?

• Are there any better solutions to a problem than indicated by the customer?

Joseph E. Quici

Biography: Joseph E. Quici is a third generation leather expert with forty-two years of experience. He learned the trade from his father, Edmond Quici, with whom he worked for twenty-one years. Mr. Quici specializes in all leather products including riding boots, shoes and luggage.

Please feel free to contact Mr. Quici at:
600 Lancaster Ave.
Berwyn, PA 19312